Credit and Collections Analyst

  • Cole Papers
  • Fargo, North Dakota
  • 13 days ago
  • Full Time

Job Summary


Employment Type
Full Time

Job Description


Cole Papers, a well-established 106-year-old family-owned company, is seeking an experienced credit and collections "wholesale only" analyst for our corporate office in Fargo, North Dakota.

Compensation:

  • This is a full-time in person position Monday-Friday 8:00 am - 5:00 pm. You will be expected to work 40 to 50 hours per week.
  • Salary will be $50,000 plus depending on experience and qualifications.
  • Possible sign-on bonus depending on experience and qualifications.
  • 3 reviews in the first twelve months then annually
  • Company sponsored retirement plans.

Here is how a Credit and Collections Analyst contributes to our team:

Essential Duties:

  • Must be able to communicate professionally with customers and staff.
  • Set up new customer accounts.
  • Manage the credit application process.
  • Post customer payments by recording cash, check, ACH, and credit transactions.
  • Continuously monitor customer accounts and initiates contact to collect past due balances.
  • Maintain appropriate documents, documentation, and other information in the customer credit file.
  • Actively take a portion of the daily inbound activity originated by customers, store personnel, and any other party who contacts our department via telephone calls, emails, faxes, letters, and walk-in traffic.
  • Complete accounting adjustments in an accurate and timely manner.
  • Experience in handling a wide range of customers from small fledgling accounts to large established accounts with thoughtfulness and compassion.
  • Ability to communicate successfully, pleasantly, and politely with customers, sale representatives and internal staff.
  • Typical customer accounts may include: Educational Institutions, Medical Facilities, Print Shops, Flooring Dealers, Manufactures etc. This is business to business only. No consumer accounts.

Credit/Collection Analyst Minimum Qualifications:

  • Associate’s degree in finance/accounting/business preferred but not required
  • Minimum of 5 years’ collection and/or customer service experience
  • Experience with sales tax exemption determination
  • Excellent verbal and written communication skills
  • Basic knowledge of accounting
  • Strong organizational skills, with the ability to handle multiple tasks
  • Proficient with Microsoft Office products including Excel

Credit/Collection Analyst Preferred Qualifications:

  • Experience with various accounting systems and software such as: UTA, AS/400, etc. are preferred.
  • Bachelor’s degree in finance/accounting/business
  • Experience with NACM organization and associated educational opportunities

Assessments tests and ability to pass pre-employment background check required.

Click Apply Now for all the details to be considered

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Job ID: 467270244

Originally Posted on: 2/27/2025